Privacy Policy

At CS Stone Works, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website (https://csstoneworks.com/) and other communication channels.

Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, email address, phone number, and other details you provide when you fill out forms, request quotes, or contact us.
• Communication Preferences: Your preferences for receiving marketing communications, newsletters, or service updates.
• Website Usage Data: Information collected through cookies, tracking tools like Google Analytics, and similar technologies, including IP addresses, browser type, and browsing behavior.

How We Use Your Information

We use the information collected for the following purposes:

• Providing Service: To provide the services and products you request, respond to inquiries, and manage your orders.
• Marketing and Communication:
  Sending promotional emails and newsletters via services like Mailchimp.
  Text messaging to provide updates about your services or share special offers.
  Contacting you with information about new services, events, or promotions.
• Analytics and Website Improvement: Using Google Analytics to understand website traffic, user behavior, and improve your experience on our website.
• Compliance and Legal Obligations: To comply with legal requirements or enforce our terms and conditions.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers for the following purposes:

• Marketing Services: Sharing data with email marketing platforms like Mailchimp to send communications.
• Analytics and Website Tools: Sharing anonymized data with Google Analytics for tracking and analysis.
• Operational Support: Sharing with vendors and partners to support the delivery of services (e.g., payment processing or logistics).

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve marketing efforts. By using our website, you consent to the use of these technologies. You can manage your cookie preferences through your browser settings.

Your Privacy Choices

You have the following rights regarding your personal information:

• Opt-Out: You can opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or replying “STOP” to text messages.
• Access and Correction: Request access to the personal information we hold about you or request corrections to inaccurate information.
• Cookies Management: Disable cookies through your browser settings if you prefer not to have your online activity tracked.
  To exercise any of these rights, please contact us at [Insert Email Address or Contact Form Link].

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

SMS Terms

We value your privacy and are committed to protecting your information. No mobile information you provide will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared solely for support services, such as customer service. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

[Link to Full SMS Terms]

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: sales@csstoneworks.com
• Phone: 717-375-4888

Thank you for trusting CS Stone Works with your information. Your privacy is important to us.

By providing your mobile phone number and opting into our SMS services, you agree to receive text messages from CS Stone Works. These messages may include order updates, customer service information, or other transactional notifications.

Consent to Receive SMS Messages

To comply with SMS regulations, you are required to check the box on our opt-in form to confirm that you agree to receive text messages from CS Stone Works. By checking this box, you acknowledge that you have read and agree to the terms of this SMS Policy.

Privacy and Data Usage

• Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
• Data may only be shared to facilitate services such as customer support or order notifications.
• Text messaging opt-in data and consent will not be shared with any third parties under any circumstances.

Message Frequency

The frequency of messages will vary depending on your interaction with our services. Typical communication may include updates about your order, reminders, or other service notifications.

Message and Data Rates

Message and data rates may apply. These charges depend on your mobile carrier’s rate plan. Please contact your carrier for more details.

Opting Out

You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive. Upon opting out, you will no longer receive messages from CS Stone Works.

Changes to This Policy

We reserve the right to update this SMS Policy at any time. Any changes will be posted on this page with an updated effective date.

Effective Date: 12/11/2024